FAQ

Frequently Asked Questions


albuquerque health hospital
Our hospital provides assessments when a potential patient is referred by another facility (i.e., hospital, emergency room, nursing home, assisted living, etc.). The assessment is at no cost and will determine whether the individual meets the medically necessary criteria for an inpatient level of care.
Medicare will typically cover stays that fall within our admission criteria. We can also admit patients who are covered through other health insurance companies. Please feel free to contact our admissions office for further information regarding payment and benefits at (505) 243-3387.
Private rooms are available and reserved for those patients with special medical needs. Most rooms in our hospital are semi-private.

Our visiting hours are:

100 Unit:
Tuesday 3:00pm – 4:00pm

200 Unit:
Wednesday 3:00pm – 4:00pm

Only one visitor per patient are allowed at any time and no one under the age of 18.

Central Desert Behavioral Health Hospital is a short-term acute care behavioral health hospital, with an average length of stay ranging from 7-10 days. The length of stay is dependent on the individual patient’s needs, and can be longer or shorter than this time period.
The nurse to patient ratio will depend on the individual needs of the patient, however, we strive to offer the best care possible and we will assess each patient to offer them the best possible outcome.
Although we do not allow outside providers to practice at our hospital, we will do our best to accommodate the needs of our patients and coordinate care with existing providers. Our discharge planners will be happy to arrange appointments with your preferred provider when you are discharged from our care.
From I-25, exit Montano heading west, take a right on Culture Dr. going North, then turn right on N. Renaissance Blvd NE. We are located on the left side of the street, just past Fed Ex.
We recommend bringing at least three changes of clothes and one pair of casual shoes (without laces), and toiletries. Belts and pants with drawstrings are not permitted, and a complete list of items that are not allowed is available at the hospital. Please leave all money, valuables and jewelry as well as personal pillows and blankets, etc., at home or with someone you trust. For safety reasons, we will search your personal belongings for items that are not allowed in the hospital prior to your entry into the unit.
The following is a list of items that are not permitted on the Unit at any time. The list applies to both patients and visitors. The list below is not all inclusive and the Hospital reserves the right to restrict any items as it may deem necessary. Visitors will be subject to metal detection upon entry and asked to empty their pockets and leave their belongings in secure lockers at the front entrance or return items to their vehicle due to limited storage space. No other storage options are available. The Hospital is not responsible for personal items in lockers or vehicles.
  • Medication of any type including herbal and over-the-counter medications and dietary supplements
  • Illicit drugs
  • Belts and suspenders
  • Clothing with drawstrings or bib overalls
  • Bandana / scarves
  • Ace bandages
  • Panty hose or knee-high nylons
  • Shoelaces
  • Pointed-toed footwear or steel-toed footwear
  • Clothing that may be gang related, depict drugs, alcohol, or sex
  • Pornography or sexually explicit materials
  • Purses
  • Luggage/duffle bags/backpacks/totes
  • Lighters/matches
  • Cell phones/pages/video equipment/tape recorders
  • Headphones or Air pods
  • Cords of any kind/ropes
  • Glass or mirrors
  • Bleach or products of hair coloring
  • Plastic bags
  • Incense/sage burning materials/candles/potpourri
  • Outside food/drink
  • Weapons of any kind
  • Scissors
  • Soda cans
  • Rat tail combs
  • Sports equipment
  • Aerosol cans
  • Razors/electric shavers
  • Metal items
  • Makeup
  • Dental floss
  • Hangers
  • Keys
  • Cigarettes, cigars, pipes, chewing tobaccos, dip & snuff, e-cigarettes, etc.
  • Pens and pencils
  • Chewing gum
  • Lip balm
  • Any other type of potentially dangerous material
Central Desert Behavioral Health Hospital is a non-smoking/non-tobacco product hospital. No tobacco products are allowed in our facility. Your physician may prescribe a nicotine replacement product if it is needed.
For safety reasons, no outside food or drinks are allowed in the hospital. All food, drinks, and snacks will be provided by the hospital.
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